The Bank of Queensland (branded BOQ) is an Australian retail bank with headquarters in Brisbane, Queensland. The bank is one of the oldest financial institutions in Queensland, having begun as a building society. It now has 163 branches throughout Australia, including 53 corporate branches and 103 "owner managed" branches. In 2021, customer satisfaction with BOQ was rated at 82.9% by Roy Morgan Research. In 2007 customer satisfaction levels were placed at 88%.