Business support systems (BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers. Together with operations support systems (OSS), they are used to support various end-to-end telecommunication services (e.g., telephone services). BSS and OSS have their own data and service responsibilities. The two systems together are abbreviated in various ways, such as OSS/BSS, BSS/OSS, B/OSS, BSSOSS, OSSBSS or BOSS. Some commentators and analysts take a network-up approach to these systems (hence OSS/BSS) and others take a business-down approach (hence BSS/OSS).
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| - Business Support System (de)
- Business support system (en)
- Business Support System (fr)
- Business Support System (it)
- 사업 지원 시스템 (ko)
- 业务支撑系统 (zh)
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| - 사업 관리 시스템(business support systems, BSS)은 통신 서비스 제공자(곧, 통신회사)가 고객들을 대상으로 사업 운영을 수행하기 위해 사용하는 요소들이다. 운용 지원 시스템(OSS)과 더불어 다양한 단대단 통신 서비스(예: 전화 서비스)를 지원하기 위해 사용된다. BSS와 OSS는 자신만의 데이터 및 서비스 책임이 있다. 이 두 시스템은 함께 OSS/BSS, BSS/OSS, 단순히 B/OSS로 부르기도 한다. OSS라는 두문자는 전체 시스템으로 간주되는 모든 사업 지원 시스템들을 가리키는 단수형으로 사용되기도 한다. (ko)
- Per Business Support System (e con l'acronimo BSS) si intendono tutti i sistemi che un operatore telefonico utilizza per gestire le operazioni commerciali nei confronti dei suoi clienti. Le piattaforme BSS e OSS sono collegate per supportare differenti servizi end-to-end. Ogni area possiede i propri dati e le proprie responsabilità. (it)
- 业务支撑系统 (BSS) ，电话公司 或 电信运营商通过该系统能对用户执行相应业务操作。 业务支撑系统 和OSS平台通常连接在一起提供各式的端到端的服务。各个区域都有相应独立的数据和服务功能。 (zh)
- Business support systems (BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers. Together with operations support systems (OSS), they are used to support various end-to-end telecommunication services (e.g., telephone services). BSS and OSS have their own data and service responsibilities. The two systems together are abbreviated in various ways, such as OSS/BSS, BSS/OSS, B/OSS, BSSOSS, OSSBSS or BOSS. Some commentators and analysts take a network-up approach to these systems (hence OSS/BSS) and others take a business-down approach (hence BSS/OSS). (en)
- Mit Business Support System (BSS) wird ein IT-System bezeichnet, das Geschäftsprozesse einer Telefongesellschaft unterstützt. Unterstützte Geschäftsprozesse sind z. B.
* Verwaltung von Vertragsbeziehungen zu Kunden/Lieferanten/Partnern, z. B. Customer-Relationship-Management
* Verwaltung von Produkten und Ressourcen
* Billing Darüber hinaus wird der Begriff „BSS“ genutzt, um die Gesamtheit dieser Systeme, als auch das Branchen-übliche zu bezeichnen. In der Telekommunikations-Branche wird das Begriffspaar OSS/BSS genutzt, um zwischen den beiden Domänenmodellen zu differenzieren. (de)
- Un Business Support System (abrév. BSS) est un système informatique supportant l'ensemble des composants fonctionnels et activités qui définissent le métier d'un opérateur de télécommunications. Les cas typiques d'activités qui comptent dans le cadre BSS d'un opérateur de télécommunications sont la gestion client (prise de commande, gestion des données), la gestion des données d'une commande, la facturation (billing), la tarification (rating), collecte des éléments de facturation, l'ordre de mise en services(B2B et B2C) vers le(s) OSSs. (fr)
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| - Mit Business Support System (BSS) wird ein IT-System bezeichnet, das Geschäftsprozesse einer Telefongesellschaft unterstützt. Unterstützte Geschäftsprozesse sind z. B.
* Verwaltung von Vertragsbeziehungen zu Kunden/Lieferanten/Partnern, z. B. Customer-Relationship-Management
* Verwaltung von Produkten und Ressourcen
* Billing Darüber hinaus wird der Begriff „BSS“ genutzt, um die Gesamtheit dieser Systeme, als auch das Branchen-übliche zu bezeichnen. Im Gegensatz zu „BSS“ wird mit „OSS“ (Operations Support System) ein Computer-System bezeichnet, das als Betriebsunterstützungssystem operative Komponenten eines Telekommunikations-Netzwerks verwaltet. Auch jener Begriff „OSS“ wird zusätzlich genutzt, um die Gesamtheit der Systeme und das Domänenmodell zu bezeichnen. In der Telekommunikations-Branche wird das Begriffspaar OSS/BSS genutzt, um zwischen den beiden Domänenmodellen zu differenzieren. Eine maßgebliche Instanz für den Themenbereich OSS/BSS ist der internationale Branchen-Verband TM Forum. (de)
- Business support systems (BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers. Together with operations support systems (OSS), they are used to support various end-to-end telecommunication services (e.g., telephone services). BSS and OSS have their own data and service responsibilities. The two systems together are abbreviated in various ways, such as OSS/BSS, BSS/OSS, B/OSS, BSSOSS, OSSBSS or BOSS. Some commentators and analysts take a network-up approach to these systems (hence OSS/BSS) and others take a business-down approach (hence BSS/OSS). The initialism BSS is also used in a singular form to refer to all the business support systems, viewed as a whole system. (en)
- Un Business Support System (abrév. BSS) est un système informatique supportant l'ensemble des composants fonctionnels et activités qui définissent le métier d'un opérateur de télécommunications. Les cas typiques d'activités qui comptent dans le cadre BSS d'un opérateur de télécommunications sont la gestion client (prise de commande, gestion des données), la gestion des données d'une commande, la facturation (billing), la tarification (rating), collecte des éléments de facturation, l'ordre de mise en services(B2B et B2C) vers le(s) OSSs. L'eTOM cartographie les processus métiers de l'opérateur de Télécommunications. Dans le guide de modélisation et des recommandations des Télécoms, eTOM (enhanced Telecom Operations Map), chaque domaine possède ses propres responsabilités liées aux données et aux services. Le système BSS s'appuie sur l'exploitation opérationnelle du réseau de télécommunications par l'OSS. Les plates-formes BSS et OSS doivent permettre la gestion des différents services de télécommunications de bout en bout quels que soient les technologies réseaux nécessaires à l'établissement des services. BSS pourrait être traduit en français par Système de Support Fonctionnel pour le différencier de OSS (Operations Support System), Système de Support Opérationnel ("Machine"). Le Support Opérationnel et le Support Fonctionnel faisant état actuellement de consensus pour désigner les fonctions des employés qui s'occupent de ces systèmes. Le terme BSS ne se limite plus maintenant aux opérateurs de téléphonie mobile, fixe ou du câble, mais peut également s'appliquer aux prestataires de services dans tous les secteurs tels que les services publics. (fr)
- 사업 관리 시스템(business support systems, BSS)은 통신 서비스 제공자(곧, 통신회사)가 고객들을 대상으로 사업 운영을 수행하기 위해 사용하는 요소들이다. 운용 지원 시스템(OSS)과 더불어 다양한 단대단 통신 서비스(예: 전화 서비스)를 지원하기 위해 사용된다. BSS와 OSS는 자신만의 데이터 및 서비스 책임이 있다. 이 두 시스템은 함께 OSS/BSS, BSS/OSS, 단순히 B/OSS로 부르기도 한다. OSS라는 두문자는 전체 시스템으로 간주되는 모든 사업 지원 시스템들을 가리키는 단수형으로 사용되기도 한다. (ko)
- Per Business Support System (e con l'acronimo BSS) si intendono tutti i sistemi che un operatore telefonico utilizza per gestire le operazioni commerciali nei confronti dei suoi clienti. Le piattaforme BSS e OSS sono collegate per supportare differenti servizi end-to-end. Ogni area possiede i propri dati e le proprie responsabilità. (it)
- 业务支撑系统 (BSS) ，电话公司 或 电信运营商通过该系统能对用户执行相应业务操作。 业务支撑系统 和OSS平台通常连接在一起提供各式的端到端的服务。各个区域都有相应独立的数据和服务功能。 (zh)
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