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Customer Alliance is a software-as-a-service solution provider headquartered in Berlin, Germany. The company specialises in customer experience management and online reputation management. The platform collects voice of the customer feedback across all major online review portals, analyses this feedback, and provides measurement and target-setting in the areas of Net Promoter Scores (NPS), customer satisfaction, quantitative, semantic and trend analysis.

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  • Customer Alliance (en)
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  • Customer Alliance is a software-as-a-service solution provider headquartered in Berlin, Germany. The company specialises in customer experience management and online reputation management. The platform collects voice of the customer feedback across all major online review portals, analyses this feedback, and provides measurement and target-setting in the areas of Net Promoter Scores (NPS), customer satisfaction, quantitative, semantic and trend analysis. (en)
foaf:name
  • CA Customer Alliance GmbH (en)
name
  • CA Customer Alliance GmbH (en)
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  • http://commons.wikimedia.org/wiki/Special:FilePath/Customer_Alliance_Logo_No_Wordmark.png
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  • Worldwide (en)
founders
  • (en)
  • Moritz Klussmann (en)
  • Torsten Sabel (en)
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  • Customer Alliance Logo No Wordmark.png (en)
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has abstract
  • Customer Alliance is a software-as-a-service solution provider headquartered in Berlin, Germany. The company specialises in customer experience management and online reputation management. The platform collects voice of the customer feedback across all major online review portals, analyses this feedback, and provides measurement and target-setting in the areas of Net Promoter Scores (NPS), customer satisfaction, quantitative, semantic and trend analysis. The company is made up of employees from around 18 different nationalities who service customers from 35 different countries over Europe and North America. (en)
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