Julie Seitter (née Julie Stinneford) is a professional voice talent who can be heard as "Julie", the interactive voice response agent for Amtrak's automated information and reservation telephone system. Julie's positive voice personality—described as "spunky", "tirelessly chipper", "perky", "unshakably courteous", and "reassuring"—has been cited as one of the reasons for the success of the Amtrak system. Upon the automated system's confirmation of a caller's spoken instruction, Seitter's recorded voice would cheerily intone, "Great!" or "Got it!", while a speech recognition failure might prompt the message, "I'm sorry, I'm having trouble understanding you..."
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