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Organizational expedience is defined as workers’ behaviors that (1) are intended to fulfill organizationally prescribed or sanctioned objectives but that (2) knowingly involve breaking, bending, or stretching organizational rules, directives, or organizationally sanctioned norms.

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  • Organizational expedience (en)
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  • Organizational expedience is defined as workers’ behaviors that (1) are intended to fulfill organizationally prescribed or sanctioned objectives but that (2) knowingly involve breaking, bending, or stretching organizational rules, directives, or organizationally sanctioned norms. (en)
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  • Organizational expedience is defined as workers’ behaviors that (1) are intended to fulfill organizationally prescribed or sanctioned objectives but that (2) knowingly involve breaking, bending, or stretching organizational rules, directives, or organizationally sanctioned norms. There are several key aspects underlying the concept of organizational expedience. Firstly, organizational expedience describes a worker's actions but not their intentions. For example, if a shop assistant is considering giving a loyal customer a deeper discount than is permitted but decides not to do so after seeing her supervisor, then this shop assistant didn't engage in expedience. Secondly, such definition requires workers to knowingly engage in expedience. If the rules are not known or well understood, or are accidentally broken, this behavior doesn't qualify as expedience. For example, if a long haul driver drove over the time limit because he doesn't know about the time limit rule, misunderstood the time limit rule, or forgot to look at the watch and accidentally broke the time limit rule, such behavior does not qualify as expedience. (en)
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