Rumor control centers (RCC) and rumor control mechanisms, identify, investigate and mitigate potentially disruptive rumors, capable of driving a cycle of harmful escalation. Rumor control centers, which often operate call centers, respond to crisis situations such as terrorist attacks, natural disasters, or civil disturbances. Social media makes it easier for rumors to spread, and more difficult for rumor control and fake news to be managed. By 2018, "rumor cascades" were under investigation as stories with serious inaccuracies were spread by millions of people."
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