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Statements

Subject Item
dbr:Automated_attendant
rdfs:label
Automated attendant Автосекретарь
rdfs:comment
In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press 2," etc.). An auto attendant may also allow a caller to reach a live operator by dialing a number, usually "0". Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services (which now overlap with more complicated interactive voice response or IVR systems) can route calls to mobile phones, VoIP virtual phones, other AAs/IVRs, or other loc Автосекретарь — это система обработки входящих телефонных вызовов. Автосекретарь подключается к офисной (учрежденческой) АТС и обеспечивает дозвонившимся абонентам возможность донабора внутреннего номера абонента.
dcterms:subject
dbc:Automation dbc:Telephony dbc:Customer_service
dbo:wikiPageID
995064
dbo:wikiPageRevisionID
1037447496
dbo:wikiPageWikiLink
dbr:IVR dbr:Call_avoidance dbr:VoIP dbc:Automation dbr:Line_hunting dbr:Receptionist dbr:Interactive_voice_response dbc:Telephony dbr:Direct_inward_dial dbr:Telephony dbr:Mobile_phones dbr:DTMF dbr:Call_whisper dbr:Private_branch_exchange dbc:Customer_service dbr:Trunking dbr:Direct_current dbr:Switchboard_operator
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dbpedia-bg:Автоматичен_оператор wikidata:Q4056445 dbpedia-ru:Автосекретарь freebase:m.03xmph n16:3kgU2
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dbt:Automation dbt:One_source dbt:Portal
dbo:abstract
Автосекретарь — это система обработки входящих телефонных вызовов. Автосекретарь подключается к офисной (учрежденческой) АТС и обеспечивает дозвонившимся абонентам возможность донабора внутреннего номера абонента. In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press 2," etc.). An auto attendant may also allow a caller to reach a live operator by dialing a number, usually "0". Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services (which now overlap with more complicated interactive voice response or IVR systems) can route calls to mobile phones, VoIP virtual phones, other AAs/IVRs, or other locations using traditional land-line phones or voice message machines.
prov:wasDerivedFrom
wikipedia-en:Automated_attendant?oldid=1037447496&ns=0
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5677
foaf:isPrimaryTopicOf
wikipedia-en:Automated_attendant