About: Valarie Zeithaml

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Valarie Zeithaml is a marketing professor and author. She is the David S. Van Pelt Family Distinguished Professor of Marketing at Kenan-Flagler Business School, University of North Carolina at Chapel Hill. Zeithml is an expert in the area of services marketing and service quality. In the 1980s Zeithaml and her co-authors developed SERVQUAL, a quality management framework for services. She was named a Thomson Reuters Highly Cited Researcher in the report on "The World's Most Influential Scientific Minds."

Attributes	Values
rdf:type	Thing foaf:Person person dul:NaturalPerson Eukaryote Person Human Animal Academic Person animal eukaryote species schema:Person
rdfs:label	Valarie Zeithaml (de) Valarie Zeithaml (en)
rdfs:comment	Valarie Zeithaml ist eine US-amerikanische Wirtschaftswissenschaftlerin und Hochschullehrerin. (de) Valarie Zeithaml is a marketing professor and author. She is the David S. Van Pelt Family Distinguished Professor of Marketing at Kenan-Flagler Business School, University of North Carolina at Chapel Hill. Zeithml is an expert in the area of services marketing and service quality. In the 1980s Zeithaml and her co-authors developed SERVQUAL, a quality management framework for services. She was named a Thomson Reuters Highly Cited Researcher in the report on "The World's Most Influential Scientific Minds." (en)
foaf:name	Valarie Zeithaml (en)
name	Valarie Zeithaml (en)
dcterms:subject	Living people Place of birth missing (living people) Year of birth missing (living people) American business theorists American marketing people Fellows of the American Marketing Association Marketing people Marketing theorists University of North Carolina at Chapel Hill faculty
Wikipage page ID	47658343 (xsd:integer)
Wikipage revision ID	1070318820 (xsd:integer)
Link from a Wikipage to another Wikipage	Kenan-Flagler Business School University of North Carolina at Chapel Hill Living people Place of birth missing (living people) Year of birth missing (living people) SERVQUAL Marketing American business theorists American marketing people Fellows of the American Marketing Association Marketing people Marketing theorists University of North Carolina at Chapel Hill faculty Service quality Services marketing UNC Kenan–Flagler Business School
Link from a Wikipage to an external page	http://www.kenan-flagler.unc.edu/en/faculty/directory/marketing/valarie-zeithaml
sameAs	Valarie Zeithaml Valarie Zeithaml Valarie Zeithaml Valarie Zeithaml Valarie Zeithaml Valarie Zeithaml Valarie Zeithaml Valarie Zeithaml Valarie Zeithaml Valarie Zeithaml Valarie Zeithaml
sub discipline	Services marketing Service quality (en)
workplaces	University of North Carolina at Chapel Hill UNC Kenan–Flagler Business School
dbp:wikiPageUsesTemplate	dbt:Authority_control dbt:Cite_book dbt:Reflist dbt:Short_description dbt:US-business-academic-bio-stub dbt:Infobox_academic
discipline	Marketing
notable works	Driving Customer Equity: How Customer Lifetime Value is Reshaping Corporate Strategy (en)
title	David S. Van Pelt Family Distinguished Professor of Marketing (en)
has abstract	Valarie Zeithaml ist eine US-amerikanische Wirtschaftswissenschaftlerin und Hochschullehrerin. (de) Valarie Zeithaml is a marketing professor and author. She is the David S. Van Pelt Family Distinguished Professor of Marketing at Kenan-Flagler Business School, University of North Carolina at Chapel Hill. Zeithml is an expert in the area of services marketing and service quality. In the 1980s Zeithaml and her co-authors developed SERVQUAL, a quality management framework for services. She was named a Thomson Reuters Highly Cited Researcher in the report on "The World's Most Influential Scientific Minds." (en)
gold:hypernym	Professor
prov:wasDerivedFrom	wikipedia-en:Valarie_Zeithaml?oldid=1070318820&ns=0
page length (characters) of wiki page	4114 (xsd:nonNegativeInteger)
foaf:isPrimaryTopicOf	wikipedia-en:Valarie_Zeithaml
is Link from a Wikipage to another Wikipage of	List of fellows of the American Marketing Association Intangibility SERVQUAL Consumer value History of marketing American Marketing Association Service quality Woxsen University Valarie UNC Kenan–Flagler Business School Outline of marketing
is Wikipage disambiguates of	Valarie
is foaf:primaryTopic of	wikipedia-en:Valarie_Zeithaml

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